For anyone stuck in the middle of a hard conversation

Move through the conflict.
Keep what matters.

A coworker you can’t get through to. A business partner you no longer trust. A family decision no one agrees on. Whatever it is, you don’t have to find the words alone.

Where is the conflict showing up for you?

Confidential · No pressure · Virtual or in Colorado

Not ready to talk yet? Get the free guide: Preparing for the conversation  — how to check your assumptions, seek understanding, and walk in ready to listen.

Serenity Donnellon, mediator and conflict coach

Serenity Donnellon · Mediator & conflict coach

“You're closer to resolution than you realize. My job is to help you see it — and reach it.”

Since 2016

helping people mediate disputes and rebuild working relationships

M.A., Conflict Resolution

University of Denver, Korbel School of International Studies

Program leader

former manager of the Neighborhood Justice Center’s community mediation program

MAC member

Mediation Association of Colorado

How I can help

Three ways through, depending on who’s in the room.

Mediation

Talk it through, together.

A structured, neutral conversation for two or more people, ending in an agreement both sides can keep. For families, workplaces, business partners, and landlords and tenants.

Conflict Coaching

Get ready for the conversation you’ve been avoiding.

One-on-one sessions to get clear on what you want, plan what to say, and walk in with confidence.

Team Training

Give your team the skills to handle friction themselves.

Practical workshops built around your team’s real situations, so small issues stop turning into big ones.

You’re not the problem

Conflict is exhausting. You shouldn’t have to carry it alone.

Replaying the argument at 2 a.m. Rehearsing what you’ll say, then saying nothing. Most people aren’t avoiding conflict because they don’t care — it’s because they care a lot and don’t want to make it worse. There’s a clearer way through, and it starts with one conversation.

1

Tell me what’s going on

A free, confidential 20-minute call. No forms, no judgment — just the story as you see it.

2

Choose your path

Mediation to talk it through together, coaching to prepare on your own, or training for your whole team.

3

Walk forward with confidence

Have the conversation, reach an agreement you both can keep, and get your energy back.